FAQ

How does the Sovi Align Cervical Pillow work?

The pillow is contoured to cradle your neck and support the natural curve of your spine, helping keep your head, neck, and shoulders aligned while you sleep on your back or side.

 

How long does it take to notice a difference?

Most customers notice less neck stiffness within the first week, with continued improvement in sleep quality over the following few weeks as your body adjusts to proper alignment.

 

What if the pillow doesn't work for me?

We offer a 60-day money-back guarantee. If you are not satisfied, contact us and we will help arrange a return or refund according to our Return and Refund Policy.

 

How do I clean my pillow?

The outer cover is removable and machine washable on a gentle cycle. The interior should be spot cleaned and air dried.

 

How long does shipping take?

Orders are typically processed within 1-2 business days and arrive within the timeframe listed on our Shipping Policy page.

 

How can I track my order?

Once your order ships, you'll receive a tracking number by email. You can also check your order status anytime on our Track Order page.

 

Do you ship internationally?

Yes, we offer worldwide shipping. Rates and delivery times vary by destination and are shown at checkout.